
Close the loop between field failures and design improvements. 8D problem solving, root cause analysis, Weibull life data, warranty forecasting — all feeding back into DFMEA and PFMEA automatically.
Full D0–D8: emergency response, team formation, IS/IS-NOT, containment, root cause, CAPA, prevention, closure.
Iterative drill-down with evidence linking at each level. Visual cause chain from symptom to root cause.
Visual fishbone with 6M categories: Man, Machine, Material, Method, Measurement, Mother Nature.
80/20 visualization. Identify the vital few failure modes driving most quality costs.
Field life data fitting, fleet availability, repair time tracking, B-life estimation.
Claim tracking with Weibull-based projection. Cost-per-unit analysis and what-if scenarios.
| Method | When to Use | Key Feature |
|---|---|---|
| 8D | Customer complaints, systemic issues | Full D0-D8 with team management |
| 5-Why | Quick drill-down investigations | Evidence linking at each level |
| Ishikawa | Brainstorming root causes | 6M visual fishbone diagram |
| DMAIC | Process improvement projects | Define-Measure-Analyze-Improve-Control |
| A3 | Lean problem solving | Single-page structured reporting |
Resolved field failures automatically update DFMEA/PFMEA occurrence scores. True closed-loop reliability.
Statistical tests verify corrective action effectiveness. Before/after comparison with p-values and confidence intervals.
External action tracking with SLA management. Hold suppliers accountable with clear timelines and evidence.
Claim submission, status tracking, and resolution communication. Professional customer-facing interface.
| Industry | Standards |
|---|---|
| Automotive | IATF 16949, AIAG CQI-20, 8D/CAPA |
| Medical | 21 CFR Part 11, ISO 13485, Complaint Management |
| Aerospace | AS9100, MIL-HDBK-338, Objective Evidence |
| General | ISO 9001, ISO 10002 (Customer Complaints) |
Contact us — wayne@autogainsystems.com | www.magnusaiengineering.com | magnus-resolve.web.app